| Feature |
Description |
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| Auto Attendants |
Greet callers with recorded messages that offer touchtone choices and connect callers to extensions. It's like having your own receptionist 24 hours a day. There are three different Automated Attendants = Day - Night and Holidays |
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| Voicemail |
Have your Aastra notify you by email and include the voicemail in an audio file. Or, specific models of handsets will display a visual list of voicemail messages, including Caller ID, play and delete functions. Or, simply call in and check your voice mail messages, remotely.
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| Remote Extensions |
Any phone, anywhere, can be added as an extension of the system. Integrate mobile and teleworkers, stay connected anywhere, and give your customers a single number to contact you. |
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| External IP Extensions |
Plug an IP phone into your network at home or any other location and it functions just like the extensions in the office. Great for teleworkers or for keeping connected to your business when you're at home. |
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| Expandable |
From 1 to 25 users per location - and up connect up to 10 locations. Aastra grows when you grow. |
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| Phone Freedom |
Works with our Aastra IP phones and up to two standard analog telephones. |
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| Dial-By-Name Directory |
Callers can select an extension by dialing the name of the person they want to reach. |
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| Voicemail to E-mail |
Receive e-mail notification of new voicemail, with or without the message attached as an audio file. |
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| Call Cascade |
If your extension is busy, not answered, screened, or on do not disturb, calls can ring a sequence of other extensions or ring groups. With call cascade, Allworx can make several attempts to locate you before sending the caller to voicemail. |
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| Ring Groups |
Send calls to all local extensions in a department. Ring more than one extension simultaneously and use different ring patterns to identify types of calls. |
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| Call Queue |
If an extension or ring group is busy, the caller gets the option to leave a message, remain on hold, or return to the auto attendant. At your extension, you get notified of queued inbound calls. |
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| Automatic Route Selection |
Automatically send certain kinds of outgoing calls through specific phone lines. All long-distance calls, for example, can use a specific line or group of lines. |
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| Toll Restriction |
Prevent unauthorized long-distance calling from any local extension. |
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| Call Detail Record Logging |
Assign accounts to calls and track length of calls for billing of professional services. |
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| Line Appearance |
See which lines are available or in use, right on your Aastra IP set. Customize which lines to view for each extension. Exclusively available with Aastra-brand of telephones. |
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| Multiple Language Prompts |
More than one language in your office? Each extension can have its prompts in English, Spanish and French |
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| Call Forward |
Send calls to any other local or remote extension, to a ring group, or voice mailbox. |
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| Auto Fax Detection |
Automatically route faxes without wasting money on a dedicated fax line. |
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| Call Conference |
Connect up to 3 parties on one phone call. |
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| Mode Scheduling |
Handle incoming calls differently at different times of the day, days of the week and on holidays. Allworx can professionally handle calls during and after regular business hours. |
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Call Hold
Transfer/Park |
Hold calls. Transfer calls to local or remote extensions, ring groups, or voicemail. |
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| Call Screening |
Records a caller's name, then plays it to the recipient, who can accept or redirect the call. |
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| Intercom |
Place calls from one extension to another. |
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| Call Pickup |
Pick up calls from other extensions. |
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| Distinctive Ring |
You can have different kinds of calls handled in different ways. Aastra supports telephone company distinctive ring features. |
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| Public Announcement |
Aastra can be connected to a PA system, or announcements can be made through the speakers of selected Aastra telephones. |
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| Remote Management |
Web-based Administror and User Management. Change configuration of the system remotely. |
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| Free Software Upgrades |
Upgrade your Aastra configuration software for free! |
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